Frequently Asked Questions
Everything you need to know about our ethical beauty products.
Are your products tested on animals?
Absolutely not. 100% Vegan is committed to being entirely cruelty-free. None of our products or individual ingredients are tested on animals at any stage of production.
What does '100% Vegan' actually mean for beauty products?
It means our entire range is free from any animal-derived ingredients, including beeswax, carmine, lanolin, and honey. We use only plant-based or synthetic alternatives that are safe for your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it within 30 days of purchase for a full refund or store credit, minus shipping costs.
Are your packaging materials eco-friendly?
Yes, we strive for sustainability. Our shipping boxes are made from recycled materials, and we use biodegradable packing peanuts and glass or recyclable plastic containers whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.