Returns & Exchanges
At 100% Vegan, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all unused and unopened products. If your purchase doesn't align with your skin needs, we are here to ensure a seamless and ethical exchange process.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your unopened products in their original eco-friendly packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid carbon-neutral shipping label provided via email and securely affix it to the outside of your parcel.
Receive Your Refund
Once our team verifies the items are in original condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing